A computer screen displaying a dns error message


The DNS_PROBE_FINISHED_NXDOMAIN error is a common issue that internet users may encounter when browsing the web. But what does it mean, and how can it be resolved? This guide will delve into the details of this error, its causes, and potential solutions.


The DNS_PROBE_FINISHED_NXDOMAIN error is a message that appears when the Domain Name System (DNS) is unable to resolve or translate the name of a website’s server into its corresponding Internet Protocol (IP) address. This error is most commonly seen in Google Chrome, but it can occur in any browser.

The “NXDOMAIN” part of the error stands for Non-Existent Domain, which means that the DNS server could not find the requested domain. This could be due to various reasons, such as the website being down, issues with the DNS server, or problems with the user’s internet settings.

Why Does This Error Occur?

Website is Down or Doesn’t Exist

One of the most common reasons for the DNS_PROBE_FINISHED_NXDOMAIN error is that the website you’re trying to access is down or doesn’t exist. If the website’s server is offline or the domain name is no longer in use, the DNS server won’t be able to find it, resulting in this error.

Before assuming there’s a problem with your settings or connection, it’s a good idea to check if the website is accessible from another device or network. If it’s not, the issue likely lies with the website itself.

Issues with DNS Server

Another common cause of this error is issues with the DNS server. If the server is down or experiencing problems, it won’t be able to translate the domain name into an IP address, resulting in the DNS_PROBE_FINISHED_NXDOMAIN error.

Most internet service providers (ISPs) have their own DNS servers, but there are also many free public DNS servers available. If you’re experiencing this error frequently, it might be worth switching to a different DNS server.

Incorrect Network Settings

Incorrect network settings on your device can also lead to the DNS_PROBE_FINISHED_NXDOMAIN error. This could be due to incorrect DNS settings, a faulty network driver, or issues with your router or modem.

Resetting your network settings or updating your network driver can often resolve this issue. If you’re still experiencing problems, it might be worth contacting your ISP or a tech-savvy friend for help.


Try a Different Browser or Device

Before diving into more technical solutions, it’s worth trying to access the website from a different browser or device. This can help you determine whether the issue is with the website itself or your device’s settings.

If you’re able to access the website from another browser or device, the issue likely lies with your settings or browser. If not, the problem is probably with the website or server.

Flush DNS Cache

Flushing your DNS cache can often resolve the DNS_PROBE_FINISHED_NXDOMAIN error. This process clears out old DNS information and allows your device to update it with new data.

On Windows, you can flush your DNS cache by opening the Command Prompt and typing “ipconfig /flushdns”. On Mac, the process is a bit more complex, but you can find step-by-step instructions online.

Change DNS Server

If flushing your DNS cache doesn’t work, you might want to try changing your DNS server. As mentioned earlier, there are many free public DNS servers available, such as Google DNS or OpenDNS.

Changing your DNS server can be done through your device’s network settings. The process varies depending on your operating system, but there are plenty of guides available online to help you through it.


The DNS_PROBE_FINISHED_NXDOMAIN error can be frustrating, but it’s usually easy to resolve. Whether the issue lies with the website, the DNS server, or your device’s settings, there are plenty of solutions available.

Remember, the internet is a complex system, and errors like this are just part of the process. With a bit of patience and troubleshooting, you’ll be back to browsing in no time.

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